To hotel staff who can play a wide range of rolesComprehensive learning curriculumRESUME
A curriculum that cultivates a true hospitality mindset and leads to hotel staff who can be active all over the world.
We used a training room that realistically reproduced the hotel front desk, guest rooms, restaurant, bar counter, etc.
Learn the highest level of customer service skills through practical lessons taught by instructors from prestigious hotels.
STEP01
basic strength
Learn the basics and practice repeatedly
Building a foundation for applied skills
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Accommodation subjectImproving the responsiveness of the accommodation department
Improve your customer service skills to guide customers accurately.
Overnight lessons using tablets Students will also acquire the skills to handle online hotel reservations and inquiries.-
concierge exercise
You will learn about the work of a concierge, who responds to requests from guests staying at the hotel, such as making restaurant reservations and arranging tickets.
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Front Exercises
You will learn the knowledge necessary for front desk staff, such as handling check-in and check-out, creating surprises, and providing tourist information.
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Guest Service Exercise
You will learn about Belstaff Housekeeping's work through a practical role-playing format.
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Food and beverage subjectsImproving customer service skills in the food and beverage department
You will learn the basics of service staff, such as customer service techniques necessary for the food and beverage department, how to set tableware and glasses, and how to hold a tray.
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Food and Beverage Expert Exercise (Bartender/Sommelier)
Acquire a wide range of cocktail making and sommelier skills.
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Restaurant Exercise
You will gain a thorough understanding of the postures and movements required for serving food through practice.
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Banquet Drill
You will acquire the knowledge and skills necessary for banquet staff, including serving at wedding receptions and parties.
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Hotel Food & Beverage Knowledge
Students will learn about the hotel food and beverage department and aim to pass the Restaurant Service Skills Certification Level 3 (written).
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Hotel etiquette training
Experience genuine service at a first-class hotel,
Deepen learning from the perspectives of both staff and customersThe first step to becoming a hotelier is to get to know the hotel. Through table manners, you will experience service from a professional hotelier and learn practical hotel operations under the guidance of a professional hotelier.
Hotels where training has been conducted so far
- Hotel Okura Kobe
- Grand Prince Hotel Osaka Bay
- Intercontinental Hotel Osaka
- The Westin Osaka
- Imperial Hotel Osaka
- Sheraton Miyako Hotel Osaka, etc.
STEP02
Language skill
As an international hotelier
Learn useful language!
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language subjectsGo from being “not good at it” to being “able to speak it”!
You will improve your English conversation skills necessary for hotel work, such as dealing with foreign visitors to Japan, and acquire the ability to apply them in any situation.
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Industry English
One of the skills companies look for in terms of dealing with foreign visitors to Japan is language ability. One-third of the timetable is dedicated to language classes, where students learn English vocabulary and phrases used in the hotel industry to improve their English proficiency, an international common language.
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Online
One-on-one
English ClassesOne-on-one English conversation has the advantage of allowing you to choose texts that suit your level, instructors that suit you, and learn without having to worry about other students looking at you. You will thoroughly improve your speaking skills in an environment where you have to speak English.
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TOEIC® measures
Practical instruction in small groups based on level, with the goal of achieving a TOEIC® score of 500 or higher, which is required for an international hotelier. By repeating the problem set, you will surely improve your score.
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Conversational English
You will acquire practical English conversation skills that can be used in daily life and while traveling. Classes are tailored to your level, and we aim to strengthen your vocabulary and enable you to express your opinions naturally.
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Chinese/Korean
In the second year, students choose to study Chinese, which is the world's most spoken language, and Korean, which has become more familiar due to the popularity of Korean dramas and K-POP, as second foreign languages. Since many of the foreign visitors to Japan are from Asia, we will also learn phrases that can be used in the field.
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hospitality sign language
Sign language is set as a language subject so that all customers can spend their time comfortably. Learn with the aim of being able to understand sign language from self-introduction to everyday conversation. We will also take on the challenge of the National Sign Language Certification, which measures sign language skills using common national standards.
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Rooms English / F&B English
This course will develop the ability to deal with guests from overseas through role-playing, with the instructor acting as a guest, and will cover a variety of customer service situations at the hotel, such as at the front desk or in the restaurant.
TOEIC® score
Taking TOEIC® preparation classes and learning test tips and frequently used vocabulary significantly improved my problem-solving speed. Furthermore, studying abroad not only improved my English skills, but also my interpersonal skills. I gained confidence in myself, which had previously been a negative mindset, and I was able to confidently approach job interviews, making my dream come true.
Study abroad system
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International Hotel Department
Long-term study abroad in the US
Develop language skills and international awareness
After a year of solid study and preparation, you'll finally be able to go abroad, a dream destination! Our school's unique American study abroad scholarship program will help you improve your TOEIC® score in Seattle.
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International Hotel Department
Hotel Course
Study abroad GOTEMBA ENGLISH CAMP
Hone your practical English skills in Japan
Our school's unique educational program to strengthen your English skills from an early stage. Learn learning methods to improve your English skills in one month.
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STEP03
applied ability
Directly connected to the site! Deepen your application skills
Become a top professional
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Presentation of resultsOutput the knowledge and skills you have acquired!
Unique to our school is the abundance of classes that demonstrate the skills learned in class and the teamwork cultivated.
You will grow further through the valuable experience you gain in front of customers and professionals.-
Accommodation skills contest
Responding to customer requests,
Realistic customer service contestThis contest is held as a culmination of all the accommodation-related classes. Comprehensive skills are required to compete on how to serve various customers as a concierge.
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Food and Beverage Skills Contest
Cooking and bartending skills
Competitive Practical ContestThis is a contest that tests skills such as fruit carving and cocktail making. Students who win the preliminary round will show off their skills in front of specialists working at famous hotels.
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Mock reception
Created by a team,
Practical wedding productionBy experiencing both the role of guests receiving service and the role of staff providing service, participants will acquire the teamwork skills necessary for banquet service. Through a mock wedding reception that is just like the real thing, participants will also experience a sense of responsibility and accomplishment.
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restaurant production
A real restaurant run by students
``Creative project-type classes'' where students think and create their own ideas. After deciding on a concept and role, participants conduct "restaurant sales" and demonstrate their skills, service, and team strength as the culmination of what they have learned over the past two years.
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Corporate trainingMake a difference with internships
Your internship will be at a first-class hotel! Through valuable experience in a professional workplace, you will acquire the skills to be immediately effective.
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Corporate collaborationCollaborative classes that leverage strong ties with the hotel industry
A collaborative class that takes advantage of our strong ties with the hotel industry. Collaborate with famous hotels and learn practical skills necessary for work.
SupportQualification employment support is also available.
We are focusing on acquiring qualifications that are advantageous for employment.
We will prepare you thoroughly in two years of classes.
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Restaurant service
Skill test (HRS)This is a national qualification that evaluates the skills of a food and beverage specialist. This qualification is highly rated by the hotel industry and is a must-have qualification.
*2024 written exam results
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Manner protocol test
This qualification certifies knowledge and skills related to manners and protocols (international etiquette) necessary for Japanese people and members of society. It is useful for all service jobs.
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TOEIC® (International Hotel Department only)
It is a globally common test to determine English communication ability, and an increasing number of companies are using it as a hiring criterion.
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Hotel Business Practical Examination
Of the 1,637 students nationwide who took the test, our students ranked first in the nation, with two in second place and one in fifth place, with four students ranking in the top 10. Furthermore, nine students placed in the top 20. For the second year in a row, we received the "Excellent Teaching School Award" from the Japan Hotel Education Center, a general incorporated association that administers the test. Our educational capabilities are highly regarded as one of the best in the nation.
Other qualification support useful for work
- Chinese test
- Service reception test
- Korean language proficiency test
- ユ ニ バ ー サ ル
Manners test - Inbound
Customer service foreign language test - National Sign Language Certification
We asked current students!
Why did you choose our school?
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Like a real hotelier
The appearance of the senior is impressive!Rin Ukemoto San
When I participated in the open campus, I saw seniors who looked like real hotel staff, and I wanted to be like them here! That's what got me thinking!
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I felt it was the shortest path to my dream!
Yua Ota San
I saw the professional teachers, the realistic practical training room, and the shining seniors, and I thought it would be the closest to my dream!
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With a bright smile
Hospitality is the deciding factor!Hikari Nakabayashi San
After receiving the service from the seniors who had bright smiles and full of hospitality, I strongly thought, ``After entering this school and studying, I want to work in the field with these people in the industry!''
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Guidance from professionals and
I was attracted by the high level of trust from the industry!Mayuka Arita San
I was very impressed by the fact that I was taught by a professional teacher who is a former hotel manager, and whenever I went to see a hotel or do practical training, there was always someone who had graduated, which made me realize how trustworthy our school is!
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Overwhelming amount of training time
InternshipAya Suzuki San
Internships involve a lot of practical training time, and you can choose top-class hotels as your training site, so I thought that by working in the actual workplace since my student days, I would be able to get even closer to becoming a hospitality professional!
Features that will help you become a professional
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No.1 number of graduates in Kansai!Overwhelming employment record
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The training destination is a first-class hotel!Corporate training
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with the hotel industry
Taking advantage of strong tiesCompany
Collaboration class -
Learn from the pros
Become a pro!from the industry
Proud instructors -
Just like the real thing!realistic training room
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Play an active role in a top-notch workplaceAlumni's voice
Learn from the pros
You can experience a wide range of lessons!
on open campus
Learn more about the Hotel Department!
